Privacy policy
Privacy Policy
1. Collection and Use of Personal Information
When you use the services of "Chengdu Everbright Network Technology Co., Ltd." online store, we may ask you to provide personal information. The "Chengdu Everbright Network Technology Co., Ltd." online store will use this information in accordance with this privacy policy. You are not required to provide the requested personal information, but in many cases, if you choose not to provide it, we may not be able to offer you our products or services or respond to any issues you encounter.
Below are some types of personal information that the Chengdu Everbright Network Technology Co., Ltd. online store may collect and examples of how we use such information:
2. What Personal Information We Collect
When you create an account, purchase products, download software updates, or contact us, we may collect various information, including your name, mailing address, phone number, email address, and contact preferences.
When you purchase products or gift cards from the Chengdu Everbright Network Technology Co., Ltd. online store, we may collect information related to the individuals involved, such as name, mailing address, email address, and phone number. We will use this information to fulfill your requests, provide related products or services, or for fraud prevention purposes.
In certain jurisdictions, we may be required by law to request government-issued identification, but only in rare cases, such as for customs clearance.
3. How We Use Your Personal Information
We will notify you of new product releases, software updates, and event announcements in a timely manner. If you do not wish to be included in our mailing list, you can opt out at any time by updating your preferences.
We may use your personal information (such as email address or phone number) to verify and confirm user identity.
We may use personal information to send important notifications, such as information about purchases and orders. Since these notifications are critical to your transactions with our store, you cannot opt out of receiving them.
Additionally, we use personal information for internal purposes such as auditing, data analysis, and research to improve our products, services, and customer communications.
Our system integrates SDKs such as cn.jpush.android (Jiguang; Jiguang Push), com.huawei.hms (Huawei; Huawei Push), com.alipay (Alipay; Alipay Transit Code; Alipay Sesame Credit Real-Name Authentication; Sesame Certification), and com.tencent.bugly (Bugly; Tencent Bugly). These SDKs push messages to you when system notifications are sent.
4. Collection and Use of Non-Personal Information
We also collect data that, on its own, does not directly link to any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose.
Examples of non-personal information we may collect include occupation, language, postal code, area code, unique device identifiers, referring URLs, location, and the time zone where a product is used. This helps us better understand customer behavior and improve our products, services, and advertisements.
We collect information regarding customer activities on our website. This aggregated data helps us provide more useful information to customers and understand which parts of our website, products, and services are of most interest. For the purposes of this privacy policy, aggregated data is considered non-personal information.
We may collect and store details on how you use our services, including search queries, to improve our service results and make them more relevant. This data typically does not contain your IP address, except in cases where ensuring the quality of services provided via the internet is necessary.
5. Cookies and Other Technologies
The Chengdu Everbright Network Technology Co., Ltd. online store, along with its email and advertisements, may use cookies and other technologies such as pixel tags and web beacons. These technologies help us better understand user behavior, track which sections of our website are visited, and measure and improve advertising and web search effectiveness.
Information collected through cookies and other technologies is treated as non-personal information. However, if local laws consider Internet Protocol (IP) addresses or similar identifiers as personal information, we will also treat these identifiers as personal information. Likewise, if non-personal information is combined with personal information, we treat the combined data as personal information.
Like most internet services, we automatically collect certain information and store it in log files. This information includes IP addresses, browser type and language, operating system, and timestamp data.
We use this information to analyze trends, administer the website, track user behavior on the site, improve our products and services, and gather demographic data about our users. The Chengdu Everbright Network Technology Co., Ltd. online store may use this information for marketing and advertising purposes.
Pixel tags allow us to send emails in a format readable by customers and to determine whether emails have been opened. We use this information to reduce or eliminate unnecessary emails sent to customers.
6. Other Disclosures
Under certain legal requirements, the Chengdu Everbright Network Technology Co., Ltd. online store may need to disclose your personal information in response to law enforcement requests, legal proceedings, or public or governmental agency requirements.
If we determine that disclosure is necessary or appropriate for national security, law enforcement, or other public interest issues, we may disclose your information as required.
Additionally, if we determine that disclosure is reasonably necessary to enforce our terms and conditions or to protect our operations or users, we may disclose relevant information. In the event of a reorganization, merger, or sale, we may transfer all collected personal information to relevant third parties.
7. Protection of Personal Information
The Chengdu Everbright Network Technology Co., Ltd. online store takes the security of your personal information seriously. We use encryption technologies such as Transport Layer Security (TLS) to protect your personal information during transmission.
When storing your personal data, we use computer systems with limited access that are located in facilities protected by physical security measures. Your account password is stored in an encrypted format, even when using third-party storage services.
8. Privacy Questions
If you have any questions or concerns about the Chengdu Everbright Network Technology Co., Ltd. online store's privacy policy or data processing, or if you want to file a complaint regarding a possible violation of local privacy laws, please contact us. You can call the Chengdu Everbright Network Technology Co., Ltd. online store support hotline at any time.
Upon receiving a privacy-related inquiry or access/download request, we will review and classify the inquiry and strive to address your specific concerns. If your inquiry is significant, we may request additional information. Significant inquiries will receive a response.
If you are unsatisfied with the response received, you may escalate the complaint to the appropriate regulatory body in your jurisdiction. If you contact us, we will provide applicable complaint channels based on your specific situation.
The Chengdu Everbright Network Technology Co., Ltd. online store may update this privacy policy at any time. If we make significant changes, we will post a notice and an updated privacy policy on our website.
Permission Explanation
<android.permission.WRITE_EXTERNAL_STORAGE>- Access user SD card files to modify avatars in the personal center and consult customer service before purchasing products (with user authorization).<android.permission.CAMERA>- Camera access for modifying avatars and scanning QR codes for promotional activities such as bargaining and group buying (with user authorization).<android.permission.RECORD_AUDIO>- Recording permission to send voice messages to customer service before purchasing products (with user authorization).