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Terms of use

Starlight Mall Terms of Service

1. General Provisions

  1. Acceptance of Terms
    By using the Starlight Mall platform, users agree to all the terms outlined in this agreement. If you do not agree with the terms, please do not use the platform.

  2. Platform Services
    Starlight Mall provides a cross-border e-commerce shopping platform, where users can browse products, place orders, check order status, and enjoy customer services. The platform has the right to update or modify the services at any time.

  3. Changes to Services
    Starlight Mall reserves the right to modify, suspend, or terminate certain services at its discretion, without prior notice to users.

2. User Obligations

  1. Account Registration
    Users must provide accurate and complete information to register an account and are responsible for all activities that occur under their account. Users should keep their account information up to date.

  2. Legal Use
    Users agree not to engage in any illegal activities on the platform and to comply with all applicable laws and regulations, respecting the rights of third parties.

  3. Password Security
    Users are responsible for maintaining the confidentiality of their account password and will be held accountable for any actions taken under their account. If any unauthorized use is detected, users should immediately notify the platform.

3. Product Information & Transactions

  1. Product Descriptions
    Starlight Mall strives to provide accurate product descriptions and images but does not guarantee all product information is completely accurate. Product descriptions may change due to updates from suppliers or other factors.

  2. Transaction Agreement
    Once a user places an order, the platform will issue an order confirmation. The transaction is considered concluded once the order is confirmed. The user is responsible for all taxes, shipping fees, and other associated costs.

  3. Payment & Settlement
    Users agree to make payments using the available payment methods provided by the platform. Payments will be processed according to the payment channel's requirements.

4. Intellectual Property

  1. Copyright Notice
    All content on Starlight Mall, including but not limited to text, images, graphics, trademarks, and logos, is owned by Starlight Mall or relevant rights holders. Unauthorized reproduction, modification, or distribution is prohibited.

  2. Trademark Use
    Users may not use the "Starlight Mall" trademark or any other related trademarks without permission.

5. Privacy Policy

  1. Protection of Personal Information
    Starlight Mall is committed to safeguarding users' personal information in compliance with applicable privacy protection laws and regulations. For more details, please refer to our privacy policy.

  2. Use of Information
    The information provided by users will be used solely for platform services and will not be shared with third parties without user consent, except as required by law.

6. Disclaimer

  1. Limitation of Liability
    Starlight Mall is not responsible for service interruptions due to network failures, platform maintenance, or other uncontrollable factors. The platform does not assume liability for product quality, price changes, or other issues.

  2. Force Majeure
    Starlight Mall is not liable for any losses caused by force majeure events (such as natural disasters, wars, policy changes, etc.).

7. Dispute Resolution

  1. Applicable Law
    These terms are governed by the laws of the People's Republic of China (for international users, the laws of the platform's location will apply).

  2. Dispute Resolution
    Any disputes arising from the use of the platform services shall be resolved through friendly negotiation. If no resolution is reached, either party may file a lawsuit in the people's court of the platform's location.

8. Miscellaneous

  1. Modification of Terms
    Starlight Mall reserves the right to modify these terms at any time. The modified terms will become effective immediately upon publication on the platform and replace the previous terms. Continued use of the platform constitutes acceptance of the updated terms.

  2. Severability
    If any part of these terms is deemed invalid or unenforceable, the remaining portions will remain in effect.

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